1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Luxore LLC ("we", "us", "our") regarding your use of Redactra ("the Service"). By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use the Service.

If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and that organization agrees to be bound by these Terms.

2. Description of Service

Redactra is a web-based text redaction tool that identifies and removes personally identifiable information (PII), secrets, credentials, and other sensitive data from documents. The Service operates as a 100% client-side application, meaning:

All redaction processing occurs entirely in your web browser using WebAssembly
Your document content is never uploaded to our servers
Your document content is never transmitted over the network under any circumstances
Your text remains on your device throughout the entire redaction process
When you download or export results, the file is saved directly from your browser to your local disk—no server involved
We have no access to, and do not store, your document content
There is no backend server that processes your content

The Service offers both free and premium subscription tiers with different feature sets and redaction pattern libraries.

3. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use the Service. By using the Service, you represent and warrant that you meet these requirements. If you are under 18, you may not use the Service.

4. Account Registration

Some features of the Service require you to create an account. When you create an account, you agree to:

Provide accurate, current, and complete information
Maintain and promptly update your account information
Maintain the security and confidentiality of your password
Accept responsibility for all activities that occur under your account
Notify us immediately of any unauthorized use of your account

You may not share your account credentials or allow others to access your account. We reserve the right to suspend or terminate accounts that violate these Terms or appear to be used for fraudulent purposes.

5. Subscriptions and Payments

5.1 Subscription Plans

Premium features require an active paid subscription. Subscription plans and pricing are described on our pricing page and may be updated from time to time with reasonable notice.

5.2 Billing

All payments are processed through Stripe, a third-party payment processor. By subscribing, you authorize us to charge your payment method on a recurring basis according to your selected billing cycle (monthly or annual). Subscription fees are billed in advance and are non-refundable except as required by law or as expressly stated in these Terms.

5.3 Price Changes

We may change subscription prices at any time. Price changes will take effect at the start of your next billing cycle. We will provide you with reasonable advance notice of price changes. If you do not agree to a price change, you may cancel your subscription before the change takes effect.

5.4 Automatic Renewal

Your subscription will automatically renew at the end of each billing cycle (monthly or annual) and your payment method will be charged the then-current subscription fee unless you cancel before the renewal date. You may cancel at any time through your account settings, the Stripe billing portal, or by contacting support at [email protected]. To avoid being charged for the next billing cycle, you must cancel before the current period ends.

5.5 Cancellation

You may cancel your subscription at any time through your account settings or by contacting support. Cancellations take effect at the end of your current billing period. You will retain access to premium features until the end of your paid period. No partial refunds are provided for early cancellation.

5.6 Taxes

You are responsible for all applicable taxes (including sales, use, VAT, or other taxes) associated with your subscription. If we are required to collect taxes, they will be added to your invoice.

6. Acceptable Use Policy

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

Use the Service for any illegal, harmful, fraudulent, or malicious purpose
Attempt to gain unauthorized access to the Service, other user accounts, or computer systems
Probe, scan, or test the vulnerability of the Service or any related systems
Interfere with or disrupt the integrity or performance of the Service
Submit content that you do not have the legal right to process or redact
Attempt to reverse engineer, decompile, or extract the source code of the Service
Remove, obscure, or alter any proprietary notices or labels on the Service
Use the Service to violate the privacy rights of others
Impersonate any person or entity, or falsely represent your affiliation with any person or entity
Use automated means (bots, scripts, scrapers) to access the Service without our express written permission

We reserve the right to investigate and take appropriate action against anyone who violates this policy, including suspending or terminating accounts and reporting violations to law enforcement.

7. User Content and Data Processing

7.1 Ownership

You retain all ownership rights to the content you submit to the Service ("User Content"). You are solely responsible for your User Content and the consequences of submitting it.

7.2 Client-Side Processing

The Service is designed to process your User Content entirely within your web browser. Your document text, redaction results, and all processing occur locally on your device. Your User Content is never transmitted over the network under any circumstances. We do not transmit, store, or have access to your User Content at any time. When you download or export files, they are saved directly from your browser to your local disk with no server involvement.

7.3 Your Responsibilities

You represent and warrant that:

You have the legal right to process and redact any User Content you submit
Your use of the Service complies with all applicable laws, regulations, and contractual obligations
You will not submit User Content that violates any third-party rights (including intellectual property, privacy, or confidentiality rights)

7.4 No Liability for Data Loss

Because the Service operates client-side and we do not store your content, we cannot recover or restore any content you lose. You are responsible for maintaining backups of your original documents. We are not liable for any loss of User Content for any reason.

8. Intellectual Property Rights

The Service, including its software, design, text, graphics, logos, and other content (excluding User Content), is owned by Luxore LLC and is protected by U.S. and international copyright, trademark, patent, and other intellectual property laws.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or internal business purposes. This license does not permit you to:

Copy, modify, or create derivative works of the Service
Reverse engineer, decompile, or disassemble the Service
Rent, lease, lend, sell, sublicense, or otherwise transfer rights to the Service
Use the Service to build a competitive product or service

9. Third-Party Services

The Service integrates with or relies on third-party services, including:

NextAuth + PostgreSQL: Authentication and account management
Stripe: Payment processing

Your use of these third-party services is subject to their respective terms of service and privacy policies. We are not responsible for the actions, content, or services of third parties.

10. Service Availability and Changes

We strive to provide reliable, uninterrupted access to the Service, but we do not guarantee that the Service will be available at all times. We may:

Modify, suspend, or discontinue any part of the Service at any time
Impose limits on certain features or restrict access to parts of the Service
Perform maintenance, updates, or upgrades that may temporarily disrupt access

We will make reasonable efforts to notify you of material changes, but we are not obligated to do so. Your continued use of the Service after changes constitutes acceptance of those changes.

11. Disclaimers and Limitations

11.1 "AS IS" Basis

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

Merchantability, fitness for a particular purpose, and non-infringement
That the Service will be uninterrupted, error-free, or secure
That redaction results will be complete, accurate, or meet your specific requirements
That any defects will be corrected

11.2 Redaction Accuracy

While we strive to provide accurate redaction, the Service uses pattern-matching algorithms that may produce false positives or false negatives. You are solely responsible for reviewing redaction results and ensuring they meet your needs. We do not warrant that the Service will detect all sensitive information or that redacted content cannot be recovered by sophisticated means.

11.3 Security

While we implement reasonable security measures, we cannot guarantee that the Service is immune to hacking, data breaches, or other security vulnerabilities. You use the Service at your own risk.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL LUXORE LLC, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR:

Any indirect, incidental, special, consequential, exemplary, or punitive damages
Loss of profits, revenues, data, goodwill, or other intangible losses
Damages resulting from your use or inability to use the Service
Damages resulting from unauthorized access to or alteration of your content
Damages resulting from errors, omissions, or inaccuracies in redaction results
Damages resulting from any third-party services or content

OUR TOTAL LIABILITY FOR ANY CLAIMS RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE SIX MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) $100.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

13. Indemnification

You agree to indemnify, defend, and hold harmless Luxore LLC, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

Your use or misuse of the Service
Your violation of these Terms
Your violation of any third-party rights, including intellectual property, privacy, or confidentiality rights
Your User Content

14. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. Reasons for termination may include:

Violation of these Terms
Fraudulent, abusive, or illegal activity
Extended periods of inactivity
Non-payment of fees

You may terminate your account at any time by contacting support. Upon termination, your right to use the Service will immediately cease. Sections of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

15. Dispute Resolution and Governing Law

15.1 Governing Law

These Terms and your use of the Service shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

15.2 Dispute Resolution

Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in court to protect intellectual property rights.

15.3 Class Action Waiver

You agree that any arbitration or legal proceeding shall be conducted on an individual basis and not as a class action, consolidated action, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Luxore LLC regarding the Service and supersede all prior agreements and understandings.

16.2 Modifications

We reserve the right to modify these Terms at any time, at our sole discretion. When we make changes, we will update the "Last updated" date at the top of this page. For material changes, we will make reasonable efforts to provide notice (such as by posting a prominent notice on the Service or sending an email to the address associated with your account).

Your continued use of the Service after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must stop using the Service and may cancel your subscription in accordance with Section 5.5 (Cancellation).

16.3 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16.4 Waiver

No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term.

16.5 Assignment

You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms without restriction.

17. Contact Information

If you have questions, concerns, or feedback regarding these Terms or the Service, please contact us:

Luxore LLC
Email: [email protected]

By using Redactra, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.